Grievance & Professional Standards Committees

Grievance Committee

Chairpersons: Loraine Griffin, Gary Langlois, Tony Nanna

Professional Standards Administrator: Lori Santellan

REALTORS® ONLY- The Grievance Committee is responsible for investigating and making preliminary evaluations of ethics complaints and arbitration requests to determine if a hearing by a Professional Standards tribunal is warranted. The committee operates under procedures set forth in the Code of Ethics and Arbitration Manual of the National Association of REALTORS®. “Committee members should be mature, experienced, knowledgeable persons of a judicial temperament.” *You must be a REALTOR® at least 2 years to serve on this committee. Does require advanced and specialized training.

Professional Standards Committee

Chairpersons: David Ten Cate, Frank Cobb, Drew Deters

Professional Standards Administrator: Lori Santellan

REALTORS® ONLY- The Professional Standards Committee operates under the procedures set forth in the Code of Ethics and Arbitration Manual of the NATIONAL ASSOCIATION OF REALTORS® (as amended to conform to Michigan law by legal counsel of the Michigan REALTORS®).

This “Committee” is charged with enforcement of the REALTOR® Code of Ethics and hearing Arbitration requests through professional standards hearings. It is charged to hear ethics complaints referred to the committee by the Grievance Committee and afford due process in all proceedings. “Committee members should be mature, knowledgeable persons of a judicial temperament.” *You must have first served on the Grievance Committee. Does require advanced and specialized training.

CLICK HERE TO READ THE 2022 CODE OF ETHICS AND STANDARDS OF PRACTICE OF THE NATIONAL ASSOCIATION OF REALTORS®.